since 11/23/2003
customer service Category
Customer Service and Social Media
By: Marcia Hansen on: Feb 5,2010 In: customer service, social mediaLast year, I won a customer service award because of how I acted proactively to assist customers on Twitter. I was one of about 50 employees invited to a special luncheon with Dennis Haysbert. I didn’t know about the special lunch ahead of time. I just did what I thought needed to be done, and [...]
About m2h blogsMarcia Hansen works by day as a marketing manager in social media. At other times you'll find her traveling about speaking, writing, and learning. And, if she's lucky, it's on her Honda Shadow 1100.
Please note -- the postings on this site are my own and don’t necessarily represent my employer's positions, strategies, or opinions. If you want to know more about me, you can visit my About Marcia Hansen page above, or my home page at MarciaHansen.com.
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- From Hugh at @gapingvoid : awake and be beautiful -- http://bit.ly/daibbM
- RT @christineoleary: Love many trust a few, always paddle your own canoe. Last thing in my Irish Grandmothers brain after yrs with Alz.
- Blockbuster preparing for mid-September bankruptcy http://ow.ly/1qOe4j (via @LAtimes) / via @swonderlin @laurenkgray
- @billiehara Congratulations! Well deserved!
- Special event today watching www.nucleartippingpoint.org documentary & listening to Sec Schultz & Perry talk on eliminating nuclear weapons
- @BrianKibby I love your goal framing party. What a great thing to do with children!
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